Back to Multipurpose Theme with PAGE BUILDER - Success Support

roman30845
roman30845

Hello everybody,

as you can see here, the nav bar is always scrolling down again of the page scrolls to top (or a bit higher ;-) ). How can I prevent this?

I uploaded a gif here: https://media.giphy.com/media/1vZ8VLp5YGkCV0CHXG/giphy.gif

Charis
Charis

roman30845 said:

Hello everybody,

as you can see here, the nav bar is always scrolling down again of the page scrolls to top (or a bit higher ;-) ). How can I prevent this?

I uploaded a gif here: https://media.giphy.com/media/1vZ8VLp5YGkCV0CHXG/giphy.gif

Hello Roman!
On Desktop browsers scrolling to top, when you are on top of the page, has no effect. On mobile devices this action performs a refresh to the page. Can you please tell me what device and what browser do you use?

roman30845
roman30845

Hi Charis,

it's Safari (12.0.3) on macOS. Safari on iOS is also affected.

Charis
Charis

roman30845 said:

Hi Charis,

it's Safari (12.0.3) on macOS. Safari on iOS is also affected.

Do you have the same effect when you have topbar enabled?

roman30845
roman30845

Hi Charis,

if I enable top bar the problem does not appear.

Charis
Charis

roman30845 said:

Hi Charis,

if I enable top bar the problem does not appear.

Hi Roman!

Check this demo site :
http://test.ketikidis.com/

Do you still have problems?

roman30845
roman30845

Charis said:

roman30845 said:

Hi Charis,

if I enable top bar the problem does not appear.

Hi Roman!

Check this demo site :
http://test.ketikidis.com/

Do you still have problems?

Hi :-)

On the demo it's solved :-)

Charis
Charis

Ok Roman!
I managed to solve the problem. I will update theme with fix right now.

Charis
Charis

roman30845 said:

Charis said:

roman30845 said:

Hi Charis,

if I enable top bar the problem does not appear.

Hi Roman!

Check this demo site :
http://test.ketikidis.com/

Do you still have problems?

Hi :-)

On the demo it's solved :-)

I updated theme, please check updated version and tell me if your problem is solved.

roman30845
roman30845

Hm, I updated the theme's folders:

  • assets

and purged the cache without success. What else do I have to replace?

Charis
Charis

roman30845 said:

Hm, I updated the theme's folders:

  • assets

and purged the cache without success. What else do I have to replace?

You have to delete theme from theme settings first. Then purge cache. Then install updated theme. But be careful if you make any changes to theme, all changes will be deleted. So if this way is not working for you , just tell me and i will give you instructions how to fix it manually.

Last updated

roman30845
roman30845

Charis said:

roman30845 said:

Hm, I updated the theme's folders:

  • assets

and purged the cache without success. What else do I have to replace?

You have to delete theme from theme settings first. Then purge cache. Then install updated theme. But be careful if you make any changes to theme, all changes will be deleted. So if this way is not working for you , just tell me and i will give you instructions how to fix it manually.

Hm, I made a lot of changes... So it would be great to have some instructions to fix it manually. Thanks a lot :-)

Charis
Charis

roman30845 said:

Charis said:

roman30845 said:

Hm, I updated the theme's folders:

  • assets

and purged the cache without success. What else do I have to replace?

You have to delete theme from theme settings first. Then purge cache. Then install updated theme. But be careful if you make any changes to theme, all changes will be deleted. So if this way is not working for you , just tell me and i will give you instructions how to fix it manually.

Hm, I made a lot of changes... So it would be great to have some instructions to fix it manually. Thanks a lot :-)

Ok this is easy fix. Go to partials > site > top.htm. On the bottom you will find {% endif %} tag:

{% endif %}

Please change it with:

{% else %}
<div class="p-1"></div>
{% endif %}

Done!

Last updated

roman30845
roman30845

That solved it - thanks :-)

Charis
Charis

roman30845 said:

That solved it - thanks :-)

I'm really glad your problem solved! Please write an quick review and rating if the theme satisfies you! This helps other people and also helps me so that I can do my best to improve this theme on next releases, and offer the best support. Please participate.

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