Back to November Gallery Pro Support

Responsive
Responsive

Hi Laszio,

Something weird's happened, likely not related to the plugin.. I tried to update to version 2.0.1 today but I get an error saying invalid credentials for the October gateway. When I checked my product in the October dashboard I see that November Gallery Pro is no longer attached to my project. Not sure when or how this happened, but do you know how I can reattach the plugin? Purchased 10th June 2021 - Invoice no: OC-18650.

Thanks in advance.

Cy

laszlo.zenware.io
laszlo.zenware.io

Hi Responsive, This sounds like an OctoberCMS issue. I have no control over the October gateway, I can't even give you a license without paying them myself. Can you try and contact OctoberCMS to sort this out? If nothing works, you can always try to install the plugin manually. Let me know if you choose to do this, and I will walk you through it here (for a start you can check the instructions on the NovemberGallery GitHub page)

Responsive
Responsive

Hi Laszio,

Sorry, I missed your response. I'll reach out to October to see whether they can reattach it

Thanks.

1-3 of 3