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Moozeir
Moozeir

I discovered this during the installation of october cms on my web ...

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> 500 Internal Server Error

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@mywebsite.tld and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Screenshoot : http://bit.ly/octcmserror500

How can i fix this?

Flynsarmy
Flynsarmy

Turn on mod rewrite.

Moozeir
Moozeir

Flynsarmy said:

Turn on mod rewrite.

excuse me?

Flynsarmy
Flynsarmy

This error generally occurs when mod rewrite isn't enabled.

daftspunky
daftspunky

Mod rewrite is an apache module. You can also try setting file permissions to 755 instead of 777.

Moozeir
Moozeir

Flynsarmy said:

This error generally occurs when mod rewrite isn't enabled.

daftspunk said:

Mod rewrite is an apache module. You can also try setting file permissions to 755 instead of 777.

I've tried and the error is still the same case. Are there any other action? Screenshoot : http://bit.ly/1AjR3mU http://bit.ly/1EmQoSC

daftspunky
daftspunky

We can only guess without seeing an error message. Check the apache error log for the reason.

Daniel81
Daniel81

@Moozeir

Are you using a shared hosting?

Moozeir
Moozeir

Daniel81 said:

@Moozeir

Are you using a shared hosting?

Nope. I use paid hosting.

Daniel81
Daniel81

@ Moozeir

Yes, but is it your own hosting, or from a company like "123-reg" or "1-&-1" or "GoDaddy", and do you have access to the "php.ini" file for your hosting?

If you do, I've ran into this issue a few times and it looks like it could be a server timeout when trying to download the CMS files, it's happened to me a few times, and I've had to switch to a different hosting as a result.

Do a <?php phpInfo(); ?> on your server & have a look at what the max_execution_time is set to. On my old server it was set to 30 which was causing the 500 issue you have due to the download & unpacking taking longer than 30 seconds, so if you can edit your "php.ini" file (or server settings), insert max_execution_time = 180; into the file to increase the timeout - that fixed it for me.

Last updated

Moozeir
Moozeir

@all

~ Resolved ~

Here is my problem is resolved. I think it's all because my limit disk space usage. Thankyou for trying help me. I think, I do not understand about how much disk space usage for the source october. :)

Daniel81 said:

@ Moozeir

Yes, but is it your own hosting, or from a company like "123-reg" or "1-&-1" or "GoDaddy", and do you have access to the "php.ini" file for your hosting?

If you do, I've ran into this issue a few times and it looks like it could be a server timeout when trying to download the CMS files, it's happened to me a few times, and I've had to switch to a different hosting as a result.

Do a <?php phpInfo(); ?> on your server & have a look at what the max_execution_time is set to. On my old server it was set to 30 which was causing the 500 issue you have due to the download & unpacking taking longer than 30 seconds, so if you can edit your "php.ini" file (or server settings), insert max_execution_time = 180; into the file to increase the timeout - that fixed it for me.

I am glad you more explain ... thanks ...

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