Back to Google Analytics Extension Support

Mohsin
Mohsin

When I try adding the widget to dashboard, it keeps throwing an error. Only percentage widget works. This is a screenshot of the error message displayed. Screenshot of bug error message

And when I refreshed the page, it hung up giving me a stack trace. Now the dashboard is inaccessible. I then fixed this by accessing the backend and emptying the value column in the backend_user_preferences table in my account's tuple. I however cannot add the widget as it raises the exception. Its a bug I believe.

Last updated

Scott
Scott

Thanks for informing me of this, I will try to reproduce the bug and get it fixed tonight! Can you provide some information about your setup, specifically what version of PHP are you running?

Sorry you're experiencing problems.

Last updated

Mohsin
Mohsin

Here's my php --version PHP 5.4.19 (cli) (built: Sep 4 2013 12:07:46) Copyright (c) 1997-2013 The PHP Group Zend Engine v2.4.0, Copyright (c) 1998-2013 Zend Technologies

Running on linux based shared hosting. Here's the stack trace which appeared on refresh: Stack Trace of the bug

I think it's a minor bug which can easily be solved. I am currently on an ongoing project so can't dig into it. I already am using the analytics plugin and it works great. I wanted to test this extension plugin as it was visually much better looking but when I added it my backend crashed with a message (shown in first comment) and then the above stack trace when I refreshed the page. I resolved it immediately by altering the backend_user_preferences table to remove that component alone and it fixed it immediately. Now I cannot add the component as the same error occurs so I'm continuing with other additions to my project.

Anyway good luck fixing it! And thanks for sharing the plugin.

Last updated

Scott
Scott

I wasn't able to reproduce the bug, but thank you for your documentation of it. I think it was caused by PHP 5.4 not liking how I was using the empty() function. Hopefully the bug is fixed now, let me know if it persists. Thanks!

ribbsousa
ribbsousa

Cannot display widgets in panel Erro: Invalid dimension value:

Scott
Scott

@ribbsousa, a valid dimension value starts with "ga:", and then some identifier. Here are a few examples, ga:userType, ga:country, and ga:deviceCategory

For a complete list of available dimensions and metrics, check out the Google Analytics documentation

Mohsin
Mohsin

It is indeed fixed now and works perfectly. Thanks a ton, wonderful plugin!

1-7 of 7