Back to Multipurpose Theme with PAGE BUILDER - Success Support

glideagency
glideagency

Hi there,

Thanks again for creating the theme. We really enjoy using it so far.

However, there's an issue with the Pages editor that we ran into consistently. Basically, every time when we try to reorder or delete page elements, it will cause some sort of rendering issues. Either the order showing up on the front-end doesn't match what's in the backend or sometimes certain element went missing completely.

We were wondering if it's possible for you to take a look at the issue for?

Look forward to hearing from you. Thanks again.

Charis
Charis

Hello!
This is a known Octobercms bug. When you delete a repeater field, some fields disappear and the repeater field order is wrong. A quick fix for this error is when you delete an item, then save your page, close it and reopen it to make any changes. The problem is deleting.
The good news is that this bug was fixed and you can see that Octobercms build 457 has the fix.
https://github.com/octoberrain/meta/blob/master/release-notes/build-457.md ("Fixed support for saving Repeater data in Static Pages when a repeater item is deleted")

Charis
Charis

glideagency said:

Hi there,

Thanks again for creating the theme. We really enjoy using it so far.

However, there's an issue with the Pages editor that we ran into consistently. Basically, every time when we try to reorder or delete page elements, it will cause some sort of rendering issues. Either the order showing up on the front-end doesn't match what's in the backend or sometimes certain element went missing completely.

We were wondering if it's possible for you to take a look at the issue for?

Look forward to hearing from you. Thanks again.

Hello! This is a known Octobercms bug. When you delete a repeater field, some fields disappear and the repeater field order is wrong. A quick fix for this error is when you delete an item, then save your page, close it and reopen it to make any changes. The problem is deleting. The good news is that this bug was fixed and you can see that Octobercms build 457 has the fix. https://github.com/octoberrain/meta/blob/master/release-notes/build-457.md ("Fixed support for saving Repeater data in Static Pages when a repeater item is deleted")

glideagency
glideagency

Hi Charis,

Thanks for the prompt update and the detailed answer. Really appreciated you looking into the issue for us.

So we've just updated our CMS to the latest build version along with all the active plugins. But during our latest testing, the problem is still happening when it comes to deleting. This is really baffling as the release note specifically mentioned the issue has been addressed.

We will advise our client to use the 'quick fix' method that you suggested. But for a more long-term solution, do you know what's the best course of action here? Should we open a ticket in the OctoberCMS repo instead?

Look forward to hearing from you. Thanks.

Charis
Charis

Hello!
What is your system build? The latest stable build now is 455.
Soon Octobercms will release 457 that has this fix.

Charis
Charis

glideagency said:

Hi Charis,

Thanks for the prompt update and the detailed answer. Really appreciated you looking into the issue for us.

So we've just updated our CMS to the latest build version along with all the active plugins. But during our latest testing, the problem is still happening when it comes to deleting. This is really baffling as the release note specifically mentioned the issue has been addressed.

We will advise our client to use the 'quick fix' method that you suggested. But for a more long-term solution, do you know what's the best course of action here? Should we open a ticket in the OctoberCMS repo instead?

Look forward to hearing from you. Thanks.

Hello!
What is your system build? The latest stable build now is 455.
Soon Octobercms will release 457 that has this fix.

Last updated

glideagency
glideagency

Hi Charis,

Thanks for the clarification, that makes sense. I've just checked again and it looks like our build is currently 455 even though in the changelog popup, we can see the 457 showing up on the top.

Thanks again for your help.

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