Back to Feedback Support


just installed Feedback plugin on a relatively new October installation, running on top of Postgres.

Navigated to the page:

Backend -> Settings -> Feedback -> Manage Channels

Entered some basic data (did not touch the Template data) and checked "DO NOT save feedback in database".

Clicked save and got the following error in a popup dialog:

"SQLSTATE[22001]: String data, right truncated: 7 ERROR:
value too long for type character varying(255) (SQL: update
"ebussola_feedback_channels" set "updated_at" = 2015-11-16
18:40:21, "name" = Contact, "code" = contact,
"prevent_save_database" = 1, "method_data" = 
Request","template":"<h1>You have just received a feedback 
from your site!<\/h1>\r\n<p>\r\n Here is the contact 
information: {{ name }} &lt;<a href=\"mailto:{{ email }}\">{{ email 
}}<\/a>&gt; <br>\r\n<\/p>\r\n\r\n<h2>The message:<\/h2>
\r\n<p>{{ message }}<\/p>","channels":"0"} where "id" = 1)" on 
line 624 of /home/user/october/vendor/laravel/framework

Also confirmed that simply navigating to that page and clicking save produces the same result, so the problem doesn't have anything to do with the data I've entered.

Last updated


Hi, thanks for your report.

You are right, the field method_data should be text, not varchar(255).

When I fix it I'll let you know here.


Hey dwvcfii12090,

this issue is fixed on 1.3.1. Please let me know if you have another problem.


I have just installed your plugin and I'm getting this exact error on installation I'm afraid. The method_data column is still varchar(255).


Hello, I'm sure this is fixed on version 1.3.2

What error are you getting? How to reproduce it?

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