UCodeSoft Solutions Private Limited is a leading technology, website design & development agency with services rendered worldwide since 2011. We have successfully partnered with and assisted startups, small & large businesses with the digital transformation of their businesses with disruptive web and mobile apps.
Our focus has always been on the customer's needs and the best way to leverage technology in meeting those needs through our expertise while being competitively priced.
With over 100 satisfied customers, our services continue to reach a wide range of industries including Oil & Gas, Mining, Real Estate, On-demand, SAAS, Marketplace, LMS, Social networking, Ecommerce and many more.
Our Customer engagement process entails the discovery phase through discussions, getting all the application details/requirements followed by compiling the scope in a single functional requirement document, Estimation & Quotation, Prototyping, Wire-framing, Development phase involves sprint planning, daily/weekly client standup meeting, project demos, milestone and daily progress monitoring via project management tool (Jira, Trello, etc) Regular code push on GIT and Bitbucket, instant project communication via skype, slack and Upwork message board. Post-deployment customer engagement is created through ongoing maintenance and support.
Our response time depends upon the urgency of the situation. We respond back within 2-3 hours of receipt of the ticket. In general, our response time is less than 8 hours.