I have a problem with new installation The System Check fails verification, but the install.log don't show any error.

step failed = Test connection to the installation server

Reason code: liveConnection

http://soroshnia.ir/install-master/install_files/install.log

`========================== INSTALLATION LOG ========================='

[2019/04/28 12:51:19] Host: Linux sepid.securedwebserver.me 3.10.0-962.3.2.lve1.5.24.10.el7.x86_64 #1 SMP Wed Mar 20 07:36:02 EDT 2019 x86_64 [2019/04/28 12:51:19] PHP version: 7.2.17 [2019/04/28 12:51:19] Server software: LiteSpeed [2019/04/28 12:51:19] Operating system: Linux [2019/04/28 12:51:19] Memory limit: 128M [2019/04/28 12:51:19] Max execution time: 3600 .============================ POST REQUEST ==========================. [2019/04/28 12:51:20] Postback payload: Array ( [code] => phpVersion [handler] => onCheckRequirement )

[2019/04/28 12:51:20] System check: phpVersion [2019/04/28 12:51:20] Requirement phpVersion +OK [2019/04/28 12:51:20] Execute handler (onCheckRequirement): Array ( [result] => 1 )

.============================ POST REQUEST ==========================. [2019/04/28 12:51:21] Postback payload: Array ( [code] => curlLibrary [handler] => onCheckRequirement )

[2019/04/28 12:51:21] System check: curlLibrary [2019/04/28 12:51:21] Requirement curlLibrary +OK [2019/04/28 12:51:21] Execute handler (onCheckRequirement): Array ( [result] => 1 )

.============================ POST REQUEST ==========================. [2019/04/28 12:51:22] Postback payload: Array ( [code] => liveConnection [handler] => onCheckRequirement )

[2019/04/28 12:51:22] System check: liveConnection [2019/04/28 12:51:25] Server request: ping [2019/04/28 12:51:25] Request information: Array ( [url] => http://gateway.octobercms.com/api/ping [content_type] => [http_code] => 0 [header_size] => 0 [request_size] => 0 [filetime] => -1 [ssl_verify_result] => 0 [redirect_count] => 0 [total_time] => 1.04834 [namelookup_time] => 0.045138 [connect_time] => 0 [pretransfer_time] => 0 [size_upload] => 0 [size_download] => 0 [speed_download] => 0 [speed_upload] => 0 [download_content_length] => -1 [upload_content_length] => -1 [starttransfer_time] => 0 [redirect_time] => 0 [redirect_url] => [primary_ip] => [certinfo] => Array ( )

[primary_port] => 0
[local_ip] => 
[local_port] => 0

)

[2019/04/28 12:51:25] Handler error (onCheckRequirement): Server responded had no response. [2019/04/28 12:51:25] Trace log:

0 /home/soroshnia/public_html/install-master/install_files/php/Installer.php(73): Installer->requestServerData('ping')

1 /home/soroshnia/public_html/install-master/install_files/php/Installer.php(48): Installer->onCheckRequirement()

2 /home/soroshnia/public_html/install-master/install_files/php/boot.php(91): Installer->__construct()

3 /home/soroshnia/public_html/install-master/install.php(1): include('/home/soroshnia...')

4 {main}

.============================ POST REQUEST ==========================. [2019/04/28 12:51:26] Postback payload: Array ( [code] => writePermission [handler] => onCheckRequirement )

[2019/04/28 12:51:26] System check: writePermission [2019/04/28 12:51:26] Requirement writePermission +OK [2019/04/28 12:51:26] Execute handler (onCheckRequirement): Array ( [result] => 1 )

.============================ POST REQUEST ==========================. [2019/04/28 12:51:26] Postback payload: Array ( [code] => pdoLibrary [handler] => onCheckRequirement )

[2019/04/28 12:51:26] System check: pdoLibrary [2019/04/28 12:51:26] Requirement pdoLibrary +OK [2019/04/28 12:51:26] Execute handler (onCheckRequirement): Array ( [result] => 1 )

.============================ POST REQUEST ==========================. [2019/04/28 12:51:27] Postback payload: Array ( [code] => mbstringLibrary [handler] => onCheckRequirement )

[2019/04/28 12:51:27] System check: mbstringLibrary [2019/04/28 12:51:27] Requirement mbstringLibrary +OK [2019/04/28 12:51:27] Execute handler (onCheckRequirement): Array ( [result] => 1 )

.============================ POST REQUEST ==========================. [2019/04/28 12:51:28] Postback payload: Array ( [code] => fileinfoLibrary [handler] => onCheckRequirement )

[2019/04/28 12:51:28] System check: fileinfoLibrary [2019/04/28 12:51:28] Requirement fileinfoLibrary +OK [2019/04/28 12:51:28] Execute handler (onCheckRequirement): Array ( [result] => 1 )

.============================ POST REQUEST ==========================. [2019/04/28 12:51:29] Postback payload: Array ( [code] => sslLibrary [handler] => onCheckRequirement )

[2019/04/28 12:51:29] System check: sslLibrary [2019/04/28 12:51:29] Requirement sslLibrary +OK [2019/04/28 12:51:29] Execute handler (onCheckRequirement): Array ( [result] => 1 )

.============================ POST REQUEST ==========================. [2019/04/28 12:51:29] Postback payload: Array ( [code] => zipLibrary [handler] => onCheckRequirement )

[2019/04/28 12:51:29] System check: zipLibrary [2019/04/28 12:51:29] Requirement zipLibrary +OK [2019/04/28 12:51:29] Execute handler (onCheckRequirement): Array ( [result] => 1 )

.============================ POST REQUEST ==========================. [2019/04/28 12:51:30] Postback payload: Array ( [code] => gdLibrary [handler] => onCheckRequirement )

[2019/04/28 12:51:30] System check: gdLibrary [2019/04/28 12:51:30] Requirement gdLibrary +OK [2019/04/28 12:51:30] Execute handler (onCheckRequirement): Array ( [result] => 1 )

Looks like there could be a firewall or something blocking the connection.

skoobi said:

Looks like there could be a firewall or something blocking the connection.

Thanks for your response

What solution do you recommend to resolve this problem?

Last updated 5 years ago

I have the same problem. I checked the availability of the url http://gateway.octobercms.com using cURL on the hosting server. There was no access. After, I find 301 redirect from http://gateway.octobercms.com to http://octobercms.com, availability from the hosting server was. Replaced the url in the ./install_files/php/boot.php file with https://octobercms.com/api and successfully installed the system. To update, you will also need to replace the url in the ./modules/system/classes/UpdateManager.php file with line 940

neur0n said:

I have the same problem. I checked the availability of the url http://gateway.octobercms.com using cURL on the hosting server. There was no access. After, I find 301 redirect from http://gateway.octobercms.com to http://octobercms.com, availability from the hosting server was. Replaced the url in the ./install_files/php/boot.php file with https://octobercms.com/apifriv and successfully installed the system. To update, you will also need to replace the url in the ./modules/system/classes/UpdateManager.php file with line 940

where can I find that file? I need to use it now but the update makes me very confused. Please reply as soon as you see this comment. Thank you!

Last updated 5 years ago