This theme is really good and lets you do a lot. However, it is very, very, very slow in the backend, and it is unclear to me why that can be. I've tried it on different computers and hardly noticed a difference. Is there a way to find out and speed things up? Best regards, Igor

igorjosch63722 said:

This theme is really good and lets you do a lot. However, it is very, very, very slow in the backend, and it is unclear to me why that can be. I've tried it on different computers and hardly noticed a difference. Is there a way to find out and speed things up? Best regards, Igor

About your issue:

The theme uses the native features of octobercms and nothing else. The delay depends on many factors. One is the computer you use, another is the server you have (if it is online). Octobercms loads the static page along with the fields that depend on it.

I try my best to offer support for any problems that arise with my projects even with problems that are not related to my work.
I do my best under time pressure and offer support where possible. This is proven by the support forums in all the themes I have.
I offered you support for this particular product from the beginning of its purchase, even with problems that were not due to the theme but to the recent octobercms upgrades. I offered remote support in theme settings that you just didn't look hard enough to find.
I understand that you are pressed by the time for the project you have but that is something that applies to most of the people here. Support is provided when possible and when there is time.
And that's because most of the time it takes time to solve problems.

For this reason, I kindly ask you to consider that the support is provided under reasonable conditions and requirements.

A while ago you sent me to my email:
"Hello Charis,
you don't bother with the answer very much, do you. At least some ideas would be nice to write... You like to write about great support, don't you?"

And you had sent me such messages in the past.

Please do not request support for issues that are not related to my projects. You can't demand quick answers for these kinds of problems. I have every intention of answering but not when you are rude. You have to give time and not be ironic and rude.

So just so I can understand, you're threatening me with a bad review even though I've answered dozens of your messages and solved all the problems created by the octobercms upgrades to the latest version?
Are you threatening me with a bad review for off-topic issues and I'm just late to reply?
Are you threatening me because I didn't give you possible solutions to your problem that if you had bothered to read the octobercms documentation you would have been able to solve them?

Really now?

Last updated 2 years ago

Hello Charis! Thank you for your answer. That's all I wanted to know from you. For example, that I can reduce the files blocks.yaml to speed up the backend is a good solution and I will do it. You have made incredibly good themes for almost every possible variant of use, and I thank you very much for that. My project with it will be finished soon, and I will recommend everyone to use this theme because it is very comprehensive and universal. I will never give bad ratings for you or your support that you give every time, how do you get these thoughts? I wish you all the best and thank you again. Best regards, Igor