POSMall Support
For POSMall support, please use the GitHub repository:
https://github.com/TjoBiZ/POSMall/issues
Before opening a support request, please include:
-
October CMS version
-
PHP version
-
PostgreSQL version
-
POSMall plugin version
-
active theme name
-
steps to reproduce the issue
-
relevant error message or stack trace
-
screenshots when the issue is visible in the backend or storefront
For installation and configuration issues, also include which POSMall area is affected:
-
catalog/products
-
services or virtual products
-
cart/checkout
-
orders/payments
-
taxes/shipping
-
REST API
-
backend settings
-
companion POSMall Theme
Do not post API keys, passwords, payment secrets,
.envcontents or private customer data in public support requests.